From engagement to implementation — exactly what happens next.
So you know precisely what to expect from the start, we've laid out the whole process — step by step, with no surprises. From the moment you engage us to the final signed result, every stage stays transparent and in your hands.
Five clear steps, start to finish.
Our Basic model is a detailed analysis of your service contracts — evaluated system by system, then walked through with you as a sound basis for your decisions.
Engagement & start
Once your signed engagement and the agreed deposit (50%) arrive, we begin the analysis immediately. Your detailed analysis is usually ready within about 10 working days.
Analysis & assessment — per system
We evaluate each service contract individually, system by system, both commercially and structurally. In particular, we look at:
- Savings potential and a market-appropriate view of your terms.
- Contract risks such as EoL / EoS, liability, SLA & uptime, and choice of law & jurisdiction.
- Missing or unclear service components and structural problems.
Joint review, in dedicated meetings
You receive a professional analysis report for each system, with concrete recommendations. We then go through the results together with you — clearly presented as a well-founded basis for decisions and negotiations.
Your decision
Based on the analysis, you decide how to proceed:
- You approach the manufacturer yourself, or
- we take on the negotiation and implementation together with you.
Implementation — together, in your control
If we lead the negotiation, it always happens in close coordination with you. We change nothing without informing you first and obtaining your explicit consent — every change is approved and signed by you.
Transparent benchmarking.
A real-world case study from a 500-bed hospital demonstrates how data-driven contract benchmarking can unlock substantial savings. Based on more than 5,500 contract data points, the service contract was successfully optimised without any impact on the performance, reliability, or patient safety of the medical systems covered by the agreement.
Savings per year
€0≈ 15% below manufacturer original price·€4.26M impact over 5 years
| Cost category | Manufacturer contracts | Final outcome |
|---|---|---|
| Total cost p.a. | €5,090,000 | €4,320,000 |
| Total cost (5 years) | €25,450,000 | €21,600,000 |
| Savings vs. manufacturer | €0 | −€3,850,000 |
| Additional economic effect* | — | −€410,000 |
| Economic impact (5 yrs) | €4,260,000 |
*Further economic effects arise from the optimised contract structure.
What we need from you.
Just two things keep the process fast and frictionless — for your team and ours.
The documents
Your signed engagement, plus the relevant contract documents for the systems to be analysed.
A named contact
One point of contact on your side to handle coordination with us and manage approvals. A single contact eases the load on your team and keeps everything moving smoothly.
What else we can do for you.
The detailed analysis is the foundation. From there, we can go as far as you'd like — from advice to full implementation.
Advice on potential
We show clearly where too much is being paid, which services are missing or not needed, which clauses and pricing mechanics are critical, and which measures deliver the greatest economic effect.
Concrete target pricing
We don't just tell you a contract is too expensive — we tell you what price is market-appropriate and why: a solid target figure with clear reasoning to take into the negotiation.
Support with implementation
We develop the strategy, prepare the argumentation and accompany the negotiation through to conclusion. On request, we take on the entire process — so all that's left is for you to sign off on the result.
Especially for new acquisitions
This is where the biggest lever sits: we optimise not just the system price, but also the scope of service, term, pricing mechanics and the actual need — right from the start.
Your fee, credited back
Your analysis fee is credited in full towards the agreed remuneration if you later proceed with an optimisation or switching solution.
Questions at any point? Just reach out.
We look forward to bringing transparency and real relief to your contract structure — together.